Johnoffsup.com ships to the UK mainland. We do not accept orders outside of the UK at this time.
How Do We Ship The Orders?
We offer the following shipping options.
Standard delivery
Orders amount<£89
£7.99
£89<=Orders amount<£129
£4.99
Orders amount>=£129
free
Shipping time
2-12 business days
When Will My Order Arrive?
In most cases, Standard delivery orders will be delivered to you within 4-14 business days.
Please note that delivery of products may be delayed due to inclement weather and stock availability.
Delivery Details
We will process paid orders within 1-2 business days. Orders paid before 5:00 pm (GMT) Monday through Friday will usually be shipped the same day, orders placed after 5:00 pm (GMT) will be shipped the next business day, and all orders placed on weekends and holidays will be shipped on the next business day.
What if My Order is Always Being Processed?
If your order is still being processed within 7 business days of payment, please contact us with your order number and other information and we will arrange a reshipment or refund for you.
My Order Has Been in Transit?
If your order is still in transit within 45 business days of shipping, please contact us with your order number and other information and we will arrange a reshipment or refund for you.
My Package is Missing?
If your package is lost in transit, please contact us and provide the appropriate evidence, and we will help you negotiate with the logistics company.
Who is Responsible for Taxes?
Johnoffsup.com is not responsible for taxes or duties on orders. Customers should be responsible for duties and taxes on orders.
